Services
Customer satisfaction is our number one priority Print PDF

To  improve continuously our services and to better meet our customers’ expectations, we greatly value customers’ feedback.
On the basis of carefully selected criteria, Hybrigenics Services have been collecting along the years very valuable data to undertake an internal study aimed at quantifying and following the satisfaction rate of its customers.

The following data result from an internal enquiry of 135 customers between 2004 and 2007:
The global appreciation rate of Hybrigenics Services is 93%  !

Did you know that:
  > 40% of our new customers are recommended by existing ones?

What is your global appreciation ?
Customer Global appreciation

What do you think about the technical advice and the follow-up
of our commercial team?
Technical advice and follow-up of commercial team

What do you think about the results you obtained ?
Obtained Results

What do you think about the timeline of results delivery ?
Timeline of results delivery
 

© 2008 hybrigenics