To improve continuously our services and to better meet our customers’ expectations, we greatly value customers’ feedback. On the basis of carefully selected criteria, Hybrigenics Services have been collecting along the years very valuable data to undertake an internal study aimed at quantifying and following the satisfaction rate of its customers.
The following data result from an internal enquiry of 223 customers between 2004 and 2008: The global appreciation rate of Hybrigenics Services is 91% !
Did you know that: > 30% of our new customers are recommended by existing ones?
What is your global appreciation ?
What do you think about the technical advice and the follow-up of our commercial team?
What do you think about the results you obtained ?
What do you think about the timeline of results delivery ?